How do I return an item?
Circularity Healthcare’s complaint handling is governed by ISO13485 Quality Management System and we usually replace items that malfunction due to manufacturing issues within 24-48 hours from approval of claim. Typically, approval takes about 24-72 hours from receipt of claim. Circularity’s D’OXYVA® devices and EasyTwist Cartridges™ carry a 5-year limited warranty.
***We will refund your full D’OXYVA purchase price if you do not achieve any improvements (proof of purchase required, improvements measured from absolute baseline without taking D’OXYVA).Please contact our customer service for more information about how to return your item. Thank you.